Airbnb, VRBO/HomeAway, and TripAdvisor all hold the guest’s deposit. If there is an incident, we are entitled to file a claim and submit evidence up to the deposit amount.

With reservations, Voyajoy charges the deposit amount and holds it. We refund the deposit 7 days after the check-out date. If there is an incident, we simply withhold the amount of the damage.
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